Never miss an emergency
Burst pipe, no heat, sparking outlet: urgent calls are recognised and put through to you right away, or texted to you with the address.
AI receptionist for trades
An AI receptionist that answers every call.
For plumbers, electricians, HVAC, roofers and other trades across Ontario. It picks up when you are on a roof, under a sink or off for the night, books the job, flags emergencies and texts you a summary. No more lost work to voicemail.
Why missed calls cost you
The customer who hits voicemail calls the next number.
Most trades businesses miss calls every day, and not because they are careless. You are on a ladder, driving, talking to another customer, or it is 9 p.m. and you are finally home. The problem is what happens next. A homeowner with a leaking water heater or a tripped panel does not leave a message and wait. They go back to Google and call the next company in the list, and that company gets the job.
An AI receptionist fixes that one problem: every call gets answered, right away, by a voice that sounds natural, knows your business and can actually help the caller. It does not replace you. It makes sure the work gets to you instead of your competitor.
What it does
- Answers every call, 24/7, in a natural voice
- Answers common questions about your services, hours and area
- Takes the caller's name, address and what the job is
- Books appointments or sends you a booking request
- Flags emergencies and forwards them to your phone
- Texts or emails you a summary after every call
- Sends a text back to callers it could not help
Built for how trades get hired
Every call answered, sorted and sent to you.
Qualified before you call back
You get the name, address, the problem and how soon they need it, so your callback is a quote, not twenty questions.
Works with your number
Keep the number on your truck and website. Calls forward to the receptionist when you are busy, after hours, or all the time.
No contract
A flat monthly price with no long-term contract. If it does not bring in work, you cancel.
Hear it for yourself
Call us and talk to our receptionist.
The easiest way to understand what an AI receptionist does is to call one. My own business line is answered by the same kind of receptionist I set up for clients. Call (519) 489-6029 and talk to it like a customer would.
Ask it what I do, where I work, or how a free website demo works. Try to book a call, or tell it you have an urgent problem and see how it handles it. Then picture the same thing answering your phone with your business name, your services and your rules.
If you like what you hear, ask it to have me call you back, or send me a message and I will set one up for your business.
Things to try
- Ask what services KevFromTown offers
- Ask if I work in your town
- Ask to book a call back
- Pretend it is an emergency
- Ask it something off topic and see what it does
How it works
Set up around your business, live in days.
An AI receptionist is only as good as what it knows about your business, so setup is where most of the work happens. I handle it for you.
- We talk through your calls. What people usually call about, which jobs you want and which you do not, your service area, your hours, and what counts as an emergency.
- I build the receptionist. It gets your business name, your services, the questions it should answer and the details it should collect from every caller. You decide what it says about pricing, if anything.
- You test it. Call it yourself, try to trip it up, and we adjust the wording until it sounds like your business.
- We turn on call forwarding. Your existing number forwards to the receptionist when you do not pick up, after hours, or for every call. Your customers dial the same number they always have.
After launch, you get a summary of every call by text or email. If something comes up that it is not handling the way you want, I update it.
You get after every call
- Caller name and phone number
- Address or town
- What the job is, in plain words
- How urgent it is
- Whether it booked a time or needs a callback
Made for the trades
It knows the difference between a leak and a quote.
A general answering service treats every call the same. Trades calls are not the same. A plumber needs to know right away about a burst pipe, but a request to quote a bathroom renovation can wait until tomorrow morning. An HVAC company in January has very different calls than in July. An electrician needs to know whether there is a burning smell before anything else.
The receptionist is set up with rules for your trade. Emergencies are flagged and sent to you immediately. Routine work is booked or collected as a lead. Jobs you do not take are politely turned away, so you do not waste time calling back someone who wants a service you do not offer.
It works well for plumbing, heating and cooling, electrical, roofing, landscaping and snow removal, garage doors, pest control, cleaning and most other service businesses where the phone is how work comes in.
Examples it handles
- "My basement is flooding" goes straight to your phone
- "Can you quote a new furnace?" gets booked for a callback
- "Do you service St. Marys?" gets answered from your service area
- "What time do you open?" gets answered without bothering you
- "Do you do pools?" gets a polite no if you do not
Your options
AI receptionist, answering service or voicemail?
Voicemail is free, but many callers hang up without leaving a message, especially when they have a problem right now. The ones who do leave a message are often already calling someone else by the time you hear it.
A traditional answering service puts a real person on the line, which some customers prefer. The person usually does not know your trade, often just takes a message, and the cost tends to rise with the number of calls or minutes.
An AI receptionist answers every call instantly, at any hour, and can handle several calls at once. It knows your services and your rules, collects exactly the details you want and sends them to you in seconds. It is not perfect: some callers will still prefer a human, and complicated situations should be passed to you. That is why it is set up to hand calls over to you whenever it should.
For most small trades businesses, the AI receptionist sits in a useful middle: far better than voicemail, and usually cheaper and more consistent than a human answering service.
What stays the same
- Your phone number
- Your customers
- Your prices and how you quote
- You still decide which jobs to take
Pricing
One flat price. No contract.
The AI receptionist is $297 a month, with setup, your custom configuration and ongoing adjustments included. There is no long-term contract and no per-call surprise on your bill for normal call volumes.
Here is a simple way to think about it: if it catches one job a month that would otherwise have gone to voicemail and then to a competitor, it has very likely paid for itself. For a plumber, electrician or HVAC company, a single service call or small install usually covers it.
If you already have a website with me, the receptionist can be connected to it, so callers and website visitors get the same information and every lead lands in the same place.
Included
- Setup and configuration for your business
- Call forwarding from your existing number
- Summaries of every call by text or email
- Missed-call text back
- Changes and tuning as your business changes
The honest part
What it will not do, and how your callers are treated.
I would rather tell you the limits upfront. The receptionist will not give firm prices for jobs that need a site visit, unless you want it to share a range you provide. It will not promise a time you have not made available. And when a caller is upset, confused or has a complicated problem, the right move is usually to get them to you, so that is how it is set up.
Callers are told they are speaking with an automated assistant. People generally do not mind talking to an AI when it is quick, polite and solves their problem, but they do mind feeling tricked. Being upfront is also the right thing to do for your reputation.
Call details are handled carefully and only used to get the job to you. If you work in an industry with extra privacy rules, tell me during setup and we will set it up to collect only what you need.
Good to know
- Callers can always ask to reach a person
- You choose what it can and cannot say about prices
- You can change its instructions at any time
- You can pause it and go back to voicemail whenever you want
FAQ
AI receptionists, answered honestly.
An AI receptionist is software that answers your business phone with a natural-sounding voice. It can answer common questions, collect the caller's details, book appointments and send you a summary, so callers get help right away instead of reaching voicemail.
Yes. Call (519) 489-6029. My own business line is answered by the same kind of AI receptionist I set up for trades businesses, so you can talk to it like a customer would before deciding.
Yes. The receptionist tells callers it is an automated assistant. Most people do not mind when it is quick and helpful, and anyone who would rather speak with a person can ask to be passed to you or get a callback.
No. You keep your existing number. Calls forward to the receptionist when you do not answer, after hours, or for every call, depending on how you want it set up.
Yes. It can book into the times you make available, or collect the details and send you a booking request to confirm. We set it up around how you schedule work today.
During setup we define what counts as an emergency for your trade. Those calls are flagged and forwarded to your phone right away, or sent to you by text with the caller's address and the problem.
My AI receptionist for trades is $297 a month, including setup, call forwarding, call summaries and ongoing adjustments, with no long-term contract.
Yes. It works anywhere in Canada and the US. I am based in Milverton, Ontario, and most of my clients are trades in Perth County, Kitchener-Waterloo and across Ontario.
Usually days, not weeks. Most of the time goes into learning how your calls work and testing the receptionist with you before it goes live.
Get your free demo
Want to show up when homeowners search?
Tell me your trade and service area, and I'll come back with an honest local-SEO plan and a flat price — usually within one business day.